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Refund Policy

As a business customer, you may return any unopened goods, in original condition, which can be sold again "as new", within 14 days after the day of receipt of the goods.
In this situation, customers are responsible for the delivery costs of returning the goods.
Prior to the return of any goods, the customer service team @ WTL must be contacted to arrange for the return.
To arrange for the return of goods please call/email our sales team:

Tel : 0121 486 1234
Email: sales@wtluk.com

You will be refunded in full (except for delivery charges) once the goods have been received and confirmed "as new".
You will be liable for all administrative costs associated with the return of the goods, and this may well constitute a restocking fee which you will be advised of when arranging your return.
Returns must be adequately packed and the RMA number clearly displayed without marking the original packaging.

**We do not accept returns after 14 days from the day of receipt of goods, or on goods which have been opened and cannot be sold again "as new."